Your document verification is designed to be an easy and painless one. You can complete it within minutes if done correctly.

The focus here is on your KYC Level 2 verification; a lot has already been said about getting verified at all KYC levels here so we won't go into that again.

KYC LEVEL 2

KYC level 2 is divided into 2, the profile data update and the identity verification. The profile data update is quite straightforward. You only need to fill out a few details as shown in the image below.

Once you have provided the necessary information, click on Save profile. You will get a notification and a mail that says your details has been submitted successfully.
We will receive the notification of your profile update request and treat it within 5 to 10 minutes. If you don't receive a success mail within that period, pop into our support chat and let us know.

Once we approve your request, your profile status will change to enabled. You can now proceed to verify your Identity by submitting your document.

You have two options here; you can either choose to verify with your International passport or your permanent voter's card.

International Passport

If you are using your International passport, you will be providing the information shown in the image below

  1. Your Passport Number, e.g., A12345678
  2. The scanned page of your international passport showing only your data page. See the example below

  3. A selfie showing your face entirely, as presented in your international passport
  4. Click Verify

If your document has no issue, you will be verified instantly. If not, your verification will be pending a review. 

NOTE
If you don't get verified immediately, please contact us via our chat to get the issue resolved.

Permanent Voters Card

If you are using your Nigerian Permanent Voters Card (PVC), you will be providing the information shown in the image below

  1. Insert your 19-digit VIN, e.g., 91F9 B11F 6F41 6501 819
  2. The scanned image of the front of your PVC as shown in the sample below

  3. The scanned image of the back of your PVC
  4. A selfie showing your face totally, as presented in your PVC
  5. Click Verify

If your document has no issue, you will be verified instantly. If not, your verification will be pending a review. 

NOTE
If you don't get verified immediately, please contact us via our chat to get the issue resolved.

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