1. Level One Verification

Authentication Requirements

a) Email Confirmation

b) Phone OTP Confirmation



Process Description

1. Sign up on Guava.africa

2. Follow the prompt to confirm your email address

3. After logging in for the first time, you will be directed to provide your phone number

4. A One-Time Password will be sent to that number, and you will need to provide it when prompted.

Once that is done, you will be verified, and that means you are now officially at KYC level 1.

   

           2. Level Two Verification


Authentication Requirements

1. Level one KYC Authentication passed

2. Profile update

3. Provision of Approved ID card (Back and Front) 

4. Clear shot/picture of your face

*Approved ID Cards include International Passport, National Drivers' Licence, Permanent Voter's Card and National ID Card.


Process Description

1. Log into your account

2. Go to Settings

3. Click on the levels tab

4. Select "Second Level"

5. Select "Update profile," provide the required details and click "Save profile."

6.  Select "Verify Identity," upload the required documentation and click "verify."

7. You will be approved automatically if all information provided is successfully verified. 

In the event of a denial, please contact support for further instructions.

        

             3. Level Three Verification


Authentication Requirements

1. Level two KYC Authentication Passed

2. Bank Statement and BVN

3. Utility Bill

4. Physical Identity and Address Confirmation


Process Description

1. Log into your account

2. Go to Settings

3. Click on the levels tab

4. Select "Third Level"

5. Follow the instruction there to contact support

Please note:  You will be approved manually if all information provided is successfully verified. 

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